Technological Challenges
For many years, he was the most important Latin executive in the world of computer science and, although he has already retired, he is still the Colombian with the highest rank in the digital industry.
It is Orlando Ayala, protagonist of a new book, which highlights the opportunity represented by the convergence of technologies, both for the private and public sectors.
What are the technological challenges facing business leaders in the country?
It is Orlando Ayala, protagonist of a new book, which highlights the opportunity represented by the convergence of technologies, both for the private and public sectors.
What are the technological challenges facing business leaders in the country?
Before we talk about technology, management team should sharpen the strategic vision as never before required. In the context of the great technological disruption, before thinking about products, you have to think about scenarios.
What would be the high disruption scenarios to which we should apply convergent technology?
For example, artificial intelligence or Big data, which has already been listed as the world's new oil. These two elements combined can change the structure of the business, in a very deep way.
And I have to wonder if I am clear who my audiences are. Even for the government, whose audiences are citizens. A company has a value chain, so it must be clear about both its scenarios and who it is addressed to.
Second, incorporate more people who understand the application of technology in their board of directors. Today, the talent of a board of directors is very short of people who can bring such conversations.
In fact, large companies, even in Colombia, are creating technology committees on their boards of directors. Just as there may be an audit, new business, it is a good idea to create committees in this area. The technological revolution will happen, with Colombia or without Colombia, and no business will be exempt from the competitive attack that will come.
And for the government challenges they come from ?
It is important that the government understands what state is the digital infrastructure. It is the basis for providing efficient services to the citizen and especially with inclusion.
What does digital infrastructure mean?
We are talking about connectivity, for example. The most recent Dane survey still shows 50 percent of the disconnected country. And if you look at the rural area, you find even greater numbers. Thus it is impossible to take advantage of the fourth industrial revolution.
We must also look at the ability for the State to interconnect all layers of data that reside in the different official agencies. That allows providing services to the citizen by connecting those agencies.
This is what the countries that have triumphed in this field have done, basically because of transparency. Colombia would be very credible that every penny in the treasury would be available for oversight by the citizen and the entire society.
Precisely, in one of your talks, you highlighted Estonia as the first 100 percent digital country.
It is one of the great examples of what could be done. What Estonia has done consists of two very important things: One, to create that great transparency in the use of state money.
Any citizen can see how resources are being spent on a platform called X-Road, which they set up with a lot of cybersecurity. And two, the digital identity of the citizen. Today's children should no longer be born with a card, but with a digital identity, because that will be the basis of the social contract of the future. Especially, to be able to provide digital services including social strata, but also gender.
The book that has just been published about his life highlights a series of values, above technology. What it was the most helped him in his career?
There is a question we can ask ourselves at any time: Am I leaving things better than I found them? The answer is yours and goes through internalizing that goal. Not only for one, but in the ability to influence, amplify, open the possibility of improving what is within my reach. I would call this the ethical citizen value. And I would invite everyone to ask us that question: what did I do today to better leave the place I influenced?
What was the biggest legacy he left to Microsoft at the time of retirement?
I had at one time the great need to confront the company regarding its values, how it was developing its technology and how it was giving it to the market.
I had to live the moment of demand from the US government. UU. by monopoly, as written in the book. And today Microsoft is one of the most ethical companies, as stated by its new CEO. The company's greatest legacy is to respond to the responsible use of technology from an ethical, privacy, and security point of view.
I was willing to lose my job in the context of making sure that the company understood that being a global company, I had a global responsibility. And that is accompanied by an ethical position at the service of a majority and not a few.
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